{"id":127,"date":"2023-11-20T18:34:01","date_gmt":"2023-11-20T18:34:01","guid":{"rendered":"https:\/\/sapunurilemariei.ro\/?page_id=127"},"modified":"2023-12-15T09:44:18","modified_gmt":"2023-12-15T09:44:18","slug":"politica-de-livrare-si-retur","status":"publish","type":"page","link":"https:\/\/sapunurilemariei.ro\/?page_id=127","title":{"rendered":"Politic\u0103 de livrare \u0219i retur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"127\" class=\"elementor elementor-127\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3472196e e-flex e-con-boxed e-con e-parent\" data-id=\"3472196e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39160316 elementor-widget elementor-widget-text-editor\" data-id=\"39160316\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Livrarea produselor comandate se face printr-o firma privata de curierat, pe tot teritoriul Rom\u00e2niei.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Costul livr\u0103rii este de 25 lei pentru comenzile sub 250 lei. Livrarea este gratuit\u0103 pentru comenzile de 250 lei sau mai mari.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Cel mai probabil, anumite produse din comanda ta vor fi lucrate \u0219i turnate \u00een urma primirii comenzii, pentru a asigura cea mai bun\u0103 calitate. De aceea avem nevoie de aproximativ 3-5 lucr\u0103toare pana la expedierea comenzii catre tine.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00cen momentul expedierii coletului veti primi un email de \u00eenstiin\u021bare.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Sapunurilemariei.ro respecta prevederile Ordonantei de urgenta nr 34\/2014 privind drepturile consumatorilor in cadrul contractelor la distanta, ce confera cumparatorului dreptul ca in termen de\u00a014 zile\u00a0de la primirea tuturor produselor cumparate, sa le returneze, fara penalitati si fara invocarea vreunui motiv. Conform prevederilor acestei ordonante, produsele pot fi returnate numai daca sunt in aceeasi stare in care au fost livrate, inclusiv ambalajul.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Nu se accepta pentru returnare produse care prezinta forme de consum sau uzura, cu ambalajul desfacut sau desigilat, care prezinta modificari fizice, lovituri, ciobiri, zgarieturi, socuri etc.\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Daca te gandesti sa returnezi un produs, te rugam s\u0103 iei aceasta decizie inainte de a-l deschide\/desigila\/utiliza.\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Dreptul de a face retur, prevazut la articolul 9 din Ordonan\u021ba de Urgen\u021b\u0103 nr. 34 din 2014,\u00a0exista pentru a iti permite sa examinezi produsul asa cum ai face-o intr-un magazin, nu pentru a-ti oferi 14 zile de utilizare gratuita.\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Conform articolului 16, litera E din OUG nr. 34\/2014, produsele cosmetice sau pentru uz personal, folosite sau testate, nu pot fi returnate din motive de protectie a sanatatii si din motive de igiena.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Te rugam\u00a0 sa ai in vedere ca nu se accepta returul daca produsele sunt testate\/incercate. Desi o parte din produse nu sunt sigilate, ele sunt expediate asa cum vin de la producator, in cadrul procedurii de verificare se depisteaza daca ele au fost desfacute si probate,\u00a0 iar returul nu este acceptat. Aceste produse iti\u00a0 vor fi returnate prin curier, cu plata ramburs.\u00a0<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">PRODUSELE COMERCIALIZATE ONLINE NU SUNT TESTERE, de aceea te rugam sa ai in vedere ca iti alegi exact produsul dorit.<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00a0Daca doresti sa returnezi un produs achizitionat de pe\u00a0<a href=\"https:\/\/sapunurilemariei.ro\">www.sapunurilemariei.ro<\/a>, te rugam sa urmezi umatorii pasi:<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">\u00a0Pasul 1. Informeaza-ne cu privire la intentia de a returna produsul achizionat<\/p><ul style=\"color: #000000; font-size: medium; font-style: normal; font-weight: 400;\"><li style=\"text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: normal; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman';\">Poti face acest lucru printr-un email la adresa <a href=\"mailto:sapunurilemariei@gmail.com\">sapunurilemariei@gmail.com<\/a>\u00a0cu subiectul &#8222;cerere de retur&#8221; prin care sa ne informezi cu privire la solicitarea de retragere din contract. Te rugam sa specifici numele complet si corect, adresa de e-mail folosita la inregistrarea contului, numarul comenzii, numarul facturii si data emiterii;<\/li><li style=\"font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: normal; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman';\">Telefonic, la numarul 0721.263.336, iar operatorii nostri iti vor oferi infomatii cu privire la pasii pe care trebuie sa ii urmezi;<\/li><\/ul><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Te rugam sa ne informezi cu privire la optiunile de retur, si anume daca doresti sa inlocuiesti produsul cu un altul existent in stoc sau daca doresti sa iti returnam contravaloarea produsului. In cazul in care doresti sa primesti contravaloarea produsului, te rugam sa ne trimiti un cont IBAN in lei pentru returnarea sumei.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">In maxim 48 de ore te vom contacta prin e-mail sau telefonic pentru a confirma procedura de retur, in cazul in care cererea indeplineste conditiile obligatorii de aplicare pentru produsele achizitionate.<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Pasul 2. \u00a0Pregateste coletul si contacteaza curierul<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Daca ai ajuns la acest pas, te rugam sa soliciti curierului preluarea coletului. Conform Ordonantei de urgenta nr 34\/2014 privind drepturile consumatorilor in cadrul contractelor la distanta,\u00a0vei suporta costurile de transport.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">ATENTIE: Coletele expediate cu plata transportului la SapunurileMariei\u00a0 vor fi refuzate!<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Coletul va contine produsul pe care doresti sa il returnezi,\u00a0ambalat corespunzator in bula protectoare, pentru a nu se deteriora pe parcursul transportului, intr-o cutie inchisa cu banda adeziva. De asemenea, te rugam sa returnezi produsul impreuna cu documentele insotitoare.\u00a0Daca ai beneficiat de produse promo sau cadou, va trebui sa le\u00a0 returnezi si pe acestea in stare intacta.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Partenerii nostri de la Cargus pot fi contactati pentru a prelua coletul.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Nu se accepta retururi efectuate prin Posta Romana sau Prioripost!<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Nu uita sa specifici ca plata transportului se face la expeditor, coletele cu plata transportului la destinatar vor fi refuzate.<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Pasul 3. Ridicarea coletului<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Dupa ce ai luat solicitat curierului ridicarea coletului, vei fi contactat in aceeasi zi sau in ziua imediat urmatoare pentru expedierea coletului. Va trebui sa achiti contravaloarea expedierii, si sa trimiti coletul la urmatoarea adresa:<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">FLOREA LIVIA ELENA INTREPRINDERE INDIVIDUALA<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Berceni, Ilfov, strada Tuberozelor nr. 51D, cod postal 077020<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Numar contact: 0721.263.336<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Pasul 4. Receptia cantitativa si calitativa a produselor returnate<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Dupa ce coletul a ajuns la noi, el va fi repartizat departamentui responsabil de receptia cantitativa si calitativa a produselor returnate. Te asiguram ca acest pas este atent supravegheat si monitorizat. In cadrul aceste etape vom verifica daca produsul returnat indeplineste conditiile de retur.\u00a0Daca produsul returnat nu indeplineste criteriile de mai sus, el iti va fi reexpediat, costul transportului fiind in sarcina clientului.\u00a0<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Te vom contacta telefonic sau prin email pentru a-ti aduce la cunostinta rezultatele finale constatate in maxim 48 de ore de la primirea produsului.<\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\"><span style=\"text-align: var(--text-align); background-color: var(--ast-global-color-5);\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\"><span style=\"text-align: var(--text-align); background-color: var(--ast-global-color-5);\">Pasul 5. Iti restituim banii sau iti inlocuim produsul<\/span><\/p><p style=\"margin-bottom: 0px; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\"><span style=\"text-align: var(--text-align); background-color: var(--ast-global-color-5);\">\u00a0<\/span><\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">Daca ai optat pentru rambursarea sumei iar produsul pe care l-ai returnat indeplineste conditiile de retur, iti vom vira banii in contul specificat de tine in formularul de retur. Banii vor fi vizibili in contul tau in maxim 14 zile calendaristice din momentul in care produsul ajunge fizic la noi.<\/p><p style=\"margin-bottom: 0px; text-align: justify; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-weight: 400; font-stretch: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: #000000;\">In cazul in care doresti inlocuirea produsului, iar acesta indeplineste coditiile de retur, te vom contacta in cel mai scurt timp in vederea inlocuirii si expedierii noului produs. Costul transportului pentru expedierea produsului dorit este in sarcina ta, daca comanda nu indeplineste conditiile de valoare pentru a beneficia de transportul gratuit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Livrarea produselor comandate se face printr-o firma privata de curierat, pe tot teritoriul Rom\u00e2niei. \u00a0 Costul livr\u0103rii este de 25 lei pentru comenzile sub 250 lei. Livrarea este gratuit\u0103 pentru comenzile de 250 lei sau mai mari. \u00a0 Cel mai probabil, anumite produse din comanda ta vor fi lucrate \u0219i turnate \u00een urma primirii comenzii, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"iawp_total_views":20,"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politic\u0103 de livrare \u0219i retur - S\u0103punurile Mariei<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sapunurilemariei.ro\/?page_id=127\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politic\u0103 de livrare \u0219i retur - S\u0103punurile Mariei\" \/>\n<meta property=\"og:description\" content=\"Livrarea produselor comandate se face printr-o firma privata de curierat, pe tot teritoriul Rom\u00e2niei. \u00a0 Costul livr\u0103rii este de 25 lei pentru comenzile sub 250 lei. Livrarea este gratuit\u0103 pentru comenzile de 250 lei sau mai mari. \u00a0 Cel mai probabil, anumite produse din comanda ta vor fi lucrate \u0219i turnate \u00een urma primirii comenzii, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sapunurilemariei.ro\/?page_id=127\" \/>\n<meta property=\"og:site_name\" content=\"S\u0103punurile Mariei\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sapunurilemariei\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-15T09:44:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sapunurilemariei.ro\/?page_id=127\",\"url\":\"https:\/\/sapunurilemariei.ro\/?page_id=127\",\"name\":\"Politic\u0103 de livrare \u0219i retur - S\u0103punurile Mariei\",\"isPartOf\":{\"@id\":\"https:\/\/sapunurilemariei.ro\/#website\"},\"datePublished\":\"2023-11-20T18:34:01+00:00\",\"dateModified\":\"2023-12-15T09:44:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sapunurilemariei.ro\/?page_id=127#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sapunurilemariei.ro\/?page_id=127\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sapunurilemariei.ro\/?page_id=127#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Prima pagin\u0103\",\"item\":\"https:\/\/sapunurilemariei.ro\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politic\u0103 de livrare \u0219i retur\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sapunurilemariei.ro\/#website\",\"url\":\"https:\/\/sapunurilemariei.ro\/\",\"name\":\"Sapunurile Mariei\",\"description\":\"Produse cosmetice \u0219i s\u0103punuri naturale homemade\",\"publisher\":{\"@id\":\"https:\/\/sapunurilemariei.ro\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sapunurilemariei.ro\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ro-RO\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sapunurilemariei.ro\/#organization\",\"name\":\"S\u0103punurile Mariei\",\"url\":\"https:\/\/sapunurilemariei.ro\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ro-RO\",\"@id\":\"https:\/\/sapunurilemariei.ro\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sapunurilemariei.ro\/wp-content\/uploads\/2025\/04\/cropped-Untitled-Design-1080x1080-4.png\",\"contentUrl\":\"https:\/\/sapunurilemariei.ro\/wp-content\/uploads\/2025\/04\/cropped-Untitled-Design-1080x1080-4.png\",\"width\":1080,\"height\":1080,\"caption\":\"S\u0103punurile Mariei\"},\"image\":{\"@id\":\"https:\/\/sapunurilemariei.ro\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/sapunurilemariei\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politic\u0103 de livrare \u0219i retur - S\u0103punurile Mariei","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sapunurilemariei.ro\/?page_id=127","og_locale":"ro_RO","og_type":"article","og_title":"Politic\u0103 de livrare \u0219i retur - S\u0103punurile Mariei","og_description":"Livrarea produselor comandate se face printr-o firma privata de curierat, pe tot teritoriul Rom\u00e2niei. \u00a0 Costul livr\u0103rii este de 25 lei pentru comenzile sub 250 lei. Livrarea este gratuit\u0103 pentru comenzile de 250 lei sau mai mari. \u00a0 Cel mai probabil, anumite produse din comanda ta vor fi lucrate \u0219i turnate \u00een urma primirii comenzii, [&hellip;]","og_url":"https:\/\/sapunurilemariei.ro\/?page_id=127","og_site_name":"S\u0103punurile Mariei","article_publisher":"https:\/\/www.facebook.com\/sapunurilemariei","article_modified_time":"2023-12-15T09:44:18+00:00","twitter_card":"summary_large_image","twitter_misc":{"Timp estimat pentru citire":"5 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sapunurilemariei.ro\/?page_id=127","url":"https:\/\/sapunurilemariei.ro\/?page_id=127","name":"Politic\u0103 de livrare \u0219i retur - S\u0103punurile Mariei","isPartOf":{"@id":"https:\/\/sapunurilemariei.ro\/#website"},"datePublished":"2023-11-20T18:34:01+00:00","dateModified":"2023-12-15T09:44:18+00:00","breadcrumb":{"@id":"https:\/\/sapunurilemariei.ro\/?page_id=127#breadcrumb"},"inLanguage":"ro-RO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sapunurilemariei.ro\/?page_id=127"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sapunurilemariei.ro\/?page_id=127#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Prima pagin\u0103","item":"https:\/\/sapunurilemariei.ro\/"},{"@type":"ListItem","position":2,"name":"Politic\u0103 de livrare \u0219i retur"}]},{"@type":"WebSite","@id":"https:\/\/sapunurilemariei.ro\/#website","url":"https:\/\/sapunurilemariei.ro\/","name":"Sapunurile Mariei","description":"Produse cosmetice \u0219i s\u0103punuri naturale homemade","publisher":{"@id":"https:\/\/sapunurilemariei.ro\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sapunurilemariei.ro\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ro-RO"},{"@type":"Organization","@id":"https:\/\/sapunurilemariei.ro\/#organization","name":"S\u0103punurile Mariei","url":"https:\/\/sapunurilemariei.ro\/","logo":{"@type":"ImageObject","inLanguage":"ro-RO","@id":"https:\/\/sapunurilemariei.ro\/#\/schema\/logo\/image\/","url":"https:\/\/sapunurilemariei.ro\/wp-content\/uploads\/2025\/04\/cropped-Untitled-Design-1080x1080-4.png","contentUrl":"https:\/\/sapunurilemariei.ro\/wp-content\/uploads\/2025\/04\/cropped-Untitled-Design-1080x1080-4.png","width":1080,"height":1080,"caption":"S\u0103punurile Mariei"},"image":{"@id":"https:\/\/sapunurilemariei.ro\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/sapunurilemariei"]}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=127"}],"version-history":[{"count":19,"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=\/wp\/v2\/pages\/127\/revisions"}],"predecessor-version":[{"id":2386,"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=\/wp\/v2\/pages\/127\/revisions\/2386"}],"wp:attachment":[{"href":"https:\/\/sapunurilemariei.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}